SS
S S
1 reviews | Active since Oct 2011
03 Jun 2015, 08:58
Visa Straight Interest Suddenly Hiked up by 3 %
What happened?<br> <br> Did I ever forget to pay? NO!<br> Was I ever late in payments? NO!<br> Have I ever been over my limit? NO!<br> Have you ever had any sort of problems with me as a customer? NO!<br> <br> Why did you punish me with a hiked interest rate of another THREE percent?<br> <br> <br> I want my original interest rate as per the past MANY statements, and this last statement adjusted accordingly.<br> <br> <br> Ref no: RC***<br> <br> I will not allow you to treat me like this.
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Replies (1)FNB (First National Bank)'s replyOfficial
03 Jun 2015, 13:16Hello S.Silver,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 697197.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 697197.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply03 Jun 2015, 13:16
Official
Hello S.Silver,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 697197.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 697197.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
