Virtual Card ***** Incident

On the 21st of March while I was at my place, there was a transaction of R200 made twice in my account at the Gautrain Station, called the FNB ***** line a couple of times without prompt feedback and a possible refund.

I am really so annoyed at the way they are dealing with my query at the moment, I mean if we cannot trust these banks with our money then we might as well put our monies underneath the mattress, it’s been over a month now without feeback.

This is really an inconvenience on my side and it also shows that they do not exercise care when dealing with their customers