1 reviews | Active since Dec 2014
Victimisation
I spoke too soon now I am being victimised In terms of closure looks like that's the price I'm paying for using this platform as a corrective measure,so people are not allowed to complain and share their experiences and views. Now I face the repercussions. I have been asked to forward proof that I have been approved in terms of a mortgage loan and to support this statement I have submitted two supporting documents from two seperate reputable firms, (attorneys) one being from the seller of the property which is mentioned on the otp a statement of account and tax invoice the remainder of the loan amount reflects as a Cr and the other firm being my mortgage loan lender bond registration attorneys which gave a confirmation bond letter incl bond number all the relevant info, I mean would I even posses these if I wasn't approved?? And more so there is sufficient contact numbers and clearly state PLEASE FEEL FREE TO CONTACT US, SHOULD YOU HAVE ANY QUERIES. if someone can relate to this please reply I AM TRULY EXHAUSTED BY THIS PROCESS THE AMOUNT OF TIME AND AIRTIME SPENT and still not resolved.
Hello Arkhan19 ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello Arkhan19 ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
