Victim of a ********** cheque deposit!!!!!

<p>Good day</p> <p>On Thursday eve 03/11 a ********** cheque was deposited into my bank account which was confirmed on friday, I was told that the cheque (which then reflected under balance and not available balance) will automatically reverse within 10 days.</p> <p>Then saturday morning 05/11 i received a sms stating that R5500 was deducted from my bank account, which did not reverse the cheque, it actually went off my available balance.</p> <p>Then calling FNB even chatting on their banking app, no one can resolve this. I spoke to different consultants and was assured yesterday by Jacob that the money was reversed and my balance is in a positive which then wasnt the case,</p> <p>No one is calling me to sort the issue, and when you speak to consultants they do not assist,</p> <p> </p> <p>I want this money to be removed completely off my account, you want people to switch accounts and then give them such horrible service.</p> <p>if this is not resolve today, then i will take it further!!!!!!!</p> <p> </p> <p>Shalane McClune</p>