very wicked service

My account has been locked for days without a single email, response or notification of email receipt. I have sent all my blockchain statement for the transaction in question where I have sold bitcoin and sent them the receipt and payment slip . Sent as much as I could only to never get a reply and I am asked to call someone named Peter whom I can never reach on the number given to me by the ***** department. My account has been locked for the past 1-2 weeks and I am still yet to get any official email, statement or inquiry. I have called and done everything possible still yet no response. Guess this bank does not give a **** about foreigners and purposely doing this.