DZ
Donald Z
1 reviews | Active since May 2015
21 May 2015, 11:24
VERY VERY VERY POOR SERVICE
Opened a new business cheque account and still waiting for my debit card. My card has been cancelled 2 times and it was going to be delivered to a Pta address to the wrong person as between Fnb and the courier company there was a mix up. After several calls to Fnb and the courier company i have been waiting for my 3rd card since yesterday, i was told i will have it between 8am and 10am!!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
27 May 2015, 09:38Hello donzvandik@,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply27 May 2015, 09:38
Official
Hello donzvandik@,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)