AR
Antoinette R

1 reviews | Active since Dec 2019

12 Aug 2025, 08:34

VERY UPSET WITH FNB

I MADE A MONEYGRAM PAYMENT TO A BOTSWANA RECEPTANT ON SATERDAY FOR 19800 PULA..

HE COULD NOT WITHDRAW THE MONEY ANYWHERE IN BOTSWANA AS THE LIMIT IS 9999 FOR WITHDRAWELS!!!! STILL FNB ALLOWED THE PAYMENT FOR THAT AMOUNT AND THEY KNEW ITS ABOVE THE WITHDRAWEL LIMIT

THEY CHARGED ME R1100 TO SEND THE FUNDS

I TRY TO CANCELL THE TRANSACTION THE WHOLE WEEKEND NO PERSON AT FNB OR LIVE CHAT COULD HELP ME

AGAIN YESTERDAY WENT INTO BANK AND THE DID EMAIL SOMEONE

LATER CALLED MONEYGRAM AND THEY TOLD ME FNB WAS REFUNDED BUT STILL I HAVE NOT RECEIVED THE FUNDS BACK..THAT FUNDS WAS SEND FOR AN EMERGENCY..

I KEEP ON CALLING AND CALLING BUT FNB CANT GIVE ME ABY FEEDBACK OR AWNSERS IN CONNECTION WITH THE FUNDS AND I HAVE TO RESEND THE MONEY IN DEVIDED PORTIONS AGIN TO THE OERSON IN BOTSWANA!!!

STILL THEY CHARGE AND "IF" REFUNDED ONE DAY THEY NOT GONNA PAY THE FEE OF R1100 BACK AND I HAVE TO PAY THE FEES AGAIN TO SEND

I AM NOT HAPPY WITH FNB NEVER GET HELP..

I NEED MY MONEY!!!!

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Replies (3)
AR
Antoinette R's update12 Aug 2025, 11:18
Reviewer Update
I STILL DID NOT GET ANY FEEDBACK FROM FNB...CALLS EMAILS NOTHIBG HELP..PLEASE ASSIST ME HERE
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Antoinette R's update13 Aug 2025, 07:18
Reviewer Update
Ok another day have passed still Fnb Did not try to Contact me or help me with this issue
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Antoinette R's update14 Aug 2025, 09:33
Reviewer Update
Ok another day have passed..fnb did not refund me!!!!! 4 days now!!!!..moneygram redunded fnb on 11 Augist why do t you refund me