KN
Kagiso N

1 reviews | Active since Aug 2013

10 Jul 2019, 11:39

Very upset

FNB call center are useless, just opened a chqq acc about two weeks ago and switching over my acc to FNB but my first experience has been so horrible, its like the staff dont know what is required of them. im starting to wonder if i have made the right decision to switch. all i need is an account verification letter to confirm that i have openend and acc

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Jul 2019, 12:40
Official
Good day Kagiso,
 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***. 

Regards,
Hello Peter Complaints Team

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