1 reviews | Active since Jun 2015
Very upset
<p>I did post a review on hello Peter b4 never got feedback I did order a simcard on Fnb top up 30 only the next day I did change my mind and wanted to cancel it and it's been noting but trouble to cancel this and I'd didn't yet received it to I want it to be cancelled because I don't want it because when I go on your Fnb app under my simcards I see it there still plz help i am very unhappy </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)