NB
Nwabisa B

1 reviews | Active since Jul 2013

06 Apr 2021, 17:36

Very unhappy with your service

I have sent a request for reversal of an online payment on my bank account on 29 March 2021. The email stated it will take up to 5 working days I'm still waiting I have not received feedback. After calling more than 5times for assistance with ur call center. I need someone to call me urgently regarding this issue.

0
Replies (1)
NB
Nwabisa B's update07 Apr 2021, 16:02
Reviewer Update
I have still not received a phone from fnb I have been informed that they have escalated my request. This request was sent on 29th March 2021 already u can not tell me it has not yet been attended.

This unacceptable fnb I your client and using ur bank because I trust ur systems u are failing me now.