1 reviews | Active since Apr 2017

11 Apr 2017, 11:56

Very unhappy FNB customers!!!!

<p>Very unhappy with the service of FNB we are very loyal customers from FNB and this is the first time since we are clients from FNB that we received this kind of service.... still waiting for a cosultant to phone us back waiting 2 weeks now, oh yeah by the way thanks for the missed call yeasterday of 8 seconds FNB !!!!! Oh yes and for the documents required 2 weeks ago. Please change your misleading marketing strategy of "FNB how can we help you" it's bull****!!!!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Apr 2017, 12:32
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)