Very unhappy FNB client

This morning I received a call from a consultant regarding my credit card account from *** & *** . The first call I did not answer as I was in a meeting. This was at 09:01. After 6 minutes they called again at . I informed her that I was in a meeting, she informed me that the bank did not receive payment this month. I assured her I would look and make a paayment. A approximately half an hour later she called again the time was 09:45. I was still in the meeting but I answered the call. I told her that I was still in the meeting but she insistedon talking even though i was in a meeting with a lot of staff members. I informed her that I had made payment and adbised her again that I was in the meeting. She then informed me that the payment will only reflect tomorrow. It ws a transfer FNB to FNB. While I was still taking to her she hung up. This is very rude and not acceptable for a bank dealing with customers. After I told her I would make payment she should at least have waited until tomorrow if the payments only update the next day. I am extremely disappointed with the service I have received I have had my account with FNB since approximately 1991 and this is the worst service I have ever had. It is not as though my account was months in arrears or if I had refused to make a payment. I had promised to make a payment and had done so. this proves to me that she thinks I was lying to her and this is not acceptable. I am a very unhappy client of FNB .