BD
Beverley D

1 reviews | Active since Apr 2019

20 Apr 2019, 12:24

Very unhappy FNB client

How can a bank just change a debit order date without getting your approval?? Now after phoning countless times to change this back to the original date....NOT CHANGED YET AFTER PROMISING IT WOULD BE CHANGED....I once again sit with a debit order that is unpaid!!! More money for you FNB!! Brilliant! How can we help you??? By changing my freaking debit order date!!!!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Apr 2019, 12:52
Official
Good Day Beverley Douglas
  
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: *** 

Regards, Hello Peter Team Tel number: ***