Very unhappy ex customer

My account has been blocked since May due to apparent *****. FNB decided to terminate my account totally with them. I used my account in May month last before it got blocked and I still had over R500 in my account which I couldn't use. This is what I don't understand!!! I don't use my account but yet every month they deduct bank fees(R60) off my account. How the hell can I pay bank fees for something I don't even use!!! I have been struggling to get the ***** agent by the name of Moipone Gumbi to respond to my emails. The agent informed me to sent her other bank details so my funds can be transferred to that account, which I did in beginning of August month already but I'm still waiting but yet my funds is getting less and less cos FNB deduct bank fees but I can't even use my account!!! This is very disgraceful from FNB that I have to struggle so much but they quick to take money out my account. I'm fed up with the kind of service I receive from them. This is unfair and I really hope I can be refunded all the R60 they took from May month!!! FNB you should be ashamed to treat customers this way!!!