1 reviews | Active since Dec 2018
VERY UNHAPPY CUSTOMER
I am not happy with the service from FNB as a reier client. I am being charged R360 on 2/7/2021 and R360 on 4/8/2021 this excluding my monthly account service fees. and I need FNB to reverse this as debit orders I have stopped before, still went off my account and this the reason for my other debit order to fail. All other R115 charges were reversed to my account when this were paid previously, and only this 2x months I have been charged R360x2. I have lodged this with agents 2x this morning and to be honest I can not wait 2 days for this to be resolved. This had to be resolved within the same week of the fees that were charged to my account. Yesterday a deposit were made to my account, and R600 was taken from my balance. I am very disguisted with this. I have no control over my money, I lost R600 plus R360x2. I request that you rectify this and reverse this fees back to my account. For some reason I am again with a minus of R35 in my account. which \I do not understand at all. either I have an overdraft, or I dont. I request R1320 to be reversed and credited back to my account or else I will have no other choice to close my account and move to a bank that will offer me more security in terms of what I pay. I clearly stated and complained before as well, my monthly service fees to be deducted on the last day of each month as this is when I get paid. Not all of us has money lying around and offering to be debited. I trust that you will resolve this matter before close of business.
