1 reviews | Active since Sept 2019
VERY UNHAPPY CLIENT
I have been searching for an answer regarding Tap and Go and every single response I come across has the same default message.
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is...
Where is the answer to disabling the Tap and Go function on our accounts? I have been through my online banking account and my banking app on my phone and have not yet seen any reference to Tap and Go or how to diable it or put a pin on the option for any amount.
AGAIN. THIS IS A SECURITY ISSUE AND NEEDS TO BE RESOLVED.
If this cannot be done then please let us know and I will gladly switch banks. Thank You.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***