1 reviews | Active since Mar 2013
Very slow service at Woodbridge branch
<p>Been sitting in branch, waiting to collect a bank card, time on ticket says 14:14, estimated queuing time 15 minutes. It's now 15:04 and my number is still 3Rd on board, was 5th when I sat down. Absolutely ridiculous to have to wait so long simply to collect a bank card. </p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)