1 reviews | Active since May 2017

23 Apr 2018, 11:04

Very slow service

K ********** 623 [REF: ********** 9_ ********** 59], will this ever be registered/processed ? I submitted the outstanding signed pages but still no progress. Ref2: wtyceaERhV9J

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Apr 2018, 11:35
Official

Good day Zama Zwane,

I tried contacting you on the number provided, to no avail.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)