Very slow service
<p>We would like to put it out that the service was really slow after arriving at 12:04 we were issued with a service ticket which kindly informed us we to be serviced at an estimated time of 12 minutes.</p> <p>Unfortunately for us that turnedout to be a lie as now the time is 13:15 and we still haven't been assisted. ...furthermore we appreached the guy issuing tickets and informed him we rather wanted to enquire instead of opening an account as it appeared that our number was being skipped on purpose he said there were only 2 to be served before us and again that was a lie. </p> <p>13:20 still no help.</p>
Good day,
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with your account or ID number to enable us to assist.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with your account or ID number to enable us to assist.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)