very shifty service *** Desiree

I went to Fnb diepkloof square on Friday my R350 is in my account but I can't excess the funds I filled in forms and was assured by the consultant 2 to 24 hours it's Monday I still can't excess my funds how the hell must I buy bread and the necessary things .Do they expect me to walk up again what about bank charges for trying all the time I need this sorted out today.Do the consultant just give customers a turnaround time to get rid of us . please can someone call me when I can go draw my funds cause this is unacceptable inconvenient and a ****** waste of time.