Very Sad Day

What a sad day. We have been loyal, excellent paying customers for more than 40 years. We had an excellent bond(never missed a payment) in 20 years and now own the property.Wesbank,FNB Card give us fascilites in heart beats. We app**** for a homeloan and it was declined with no reason given?I would have thought after40 years of excellent conduct,20 years of paying fnb homeloans that the bank would consider it?Is there a mistake? There must be.I certainly hope so and the frown becomes a smiley.