VERY RUDE TO CUSTOMER!
I just spoke to Luzanne Buys at FNB loans department. She was speaking so fast and rushing my call and when I made her aware she became so rude and the call was so sour. I wonder if FNB treats clients like this. SHE EVEN HAD THE NERVE TO TELL ME THAT IF WE GOING TO ARGUE THEN SHE WONT BE ABLE TO HELP ME, WOW! Very rude and impatient, thank you FNB. "How Can We Help You"
Good Day Mncedisi Mkhulu Motlatsi Ngutshana,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
***
I do apologise for any inconvenience caused.
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Mncedisi Mkhulu Motlatsi Ngutshana,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
***
I do apologise for any inconvenience caused.
Regards,
Client Experience Team
Email address: ***
Tel number: ***