JA
JOSECA A
1 reviews | Active since Mar 2013
25 May 2015, 14:57
Very prompt assistance on all queries
I had issues at the Durban airport with the use of both ATM and credit cards.. both would not work and have identified error codes. I badly needed those as the cards will be my source of finances while travelling abroad. I sent an e-mail to Nitasha Balak and as I got in Dubai airport I received an e-mail from her requesting me to try to use the cards again.. and both were sorted!<br> <br> Just today, I had another query sent as my card was not honored by an establishment.. within just a few hours I got a response from her confirming she had checked my card and it is working, explaining to me how to tell if it is the machine or the card that was not working well.<br> <br> Excellent service!
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Replies (1)FNB (First National Bank)'s replyOfficial
25 May 2015, 15:45Hello alincasj,
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply25 May 2015, 15:45
Official
Hello alincasj,
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
