Very poor unacceptable low class services

Use covid for your very poor ******* unexeptable services.you as a bussiness know you have clients but you cut them off from you.how can we reach you if we have problems.i spend r50 on airtime calling you for 22min and could not speak to one agent. You have such a long ******* story to tell when answer your phones why cant you have agents helping me. I sit now not know how to contact my bank as you don't make it easy even if I call you with my own airtime . This is a phetatic behaviour I dont agree with your level of service you will come up with excuses to justify your useless services.