FS
Fundiswa S
1 reviews | Active since Sept 2014
21 Nov 2018, 08:51
Very poor service - Private Banker and Fiduciary department
I just can't wait for Discovery or Motsepe bank to stabilize... I have a Private Banker but he is very useless, I've been complaining on the website but nothing is happening. I asked him to reduce my credit card limit till today and I asked him to assign a new Banker I haven't had anything.
Secondly, I have a problem with my Financial Advisory and Fiduciary department. I requested changes on my Will 3 weeks ago and I haven't got a response.
Regards, Fundiswa
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Replies (1)
FNB (First National Bank)'s replyOfficial
21 Nov 2018, 10:38Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply21 Nov 2018, 10:38
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Regards
Hello Peter Complaints Team
*** (option one)