Very poor service from FNB connect and then from FNB as well.

My cell phone contract is with FNB connect. Have had no network since waking up on Sunday morning. This is now the second day without a phone service. I cant call anybody as a result so I email my banker and he responds via email and provides me with FNB connect telephone details. Really! I have no network from which to make a call. I go onto the secure chat facility on the FNB app. Waited the usual longer than necessary period of annoying time. They haven't realized that its a live chat not a backwards and forwards process whilst you have your lunch. Their response eventually...they don't know when the system will be up again or what is wrong with their system. So I sit without a phone dealing with a bunch of people who don't listen or think. Quite clearly their ability to look after their customers has gotten away from them. Useless bunch.