SS
Sudhir S
1 reviews | Active since Aug 2015
23 Sept 2015, 09:41
Very Poor Service Fnb
Last month August 2015 , I had lodged a complaint regarding funds being held back by fnb in regards to an online purchase to the value of R9500.00. After many costly calls to many staff members at FNB I managed to get my monies back after a month. Yet again I did a transaction online for flight bookings to Mango Airlines and the funds came out but the transaction was unsuccessful. I have been trying to liase with Premiere banking but Matala Boitumelo Has been ignoring my emails and calls. Fnb is hold R7500.00 again of my funds and it's ridiculous. Every time if I do a transaction is this going to happen. You staff level over service is pathetic and so is Fnb.
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FNB (First National Bank)'s replyOfficial
23 Sept 2015, 13:29Hello Sayuvna007,
Thank you for bringing your concern forward.
Your complaint reference number is 765684. We have handed the matter over to our Premier Resolution Centre.
Kind Regards,
Complaints Resolution
Desiree Bowes
Thank you for bringing your concern forward.
Your complaint reference number is 765684. We have handed the matter over to our Premier Resolution Centre.
Kind Regards,
Complaints Resolution
Desiree Bowes
FNB (First National Bank)'s reply23 Sept 2015, 13:29
Official
Hello Sayuvna007,
Thank you for bringing your concern forward.
Your complaint reference number is 765684. We have handed the matter over to our Premier Resolution Centre.
Kind Regards,
Complaints Resolution
Desiree Bowes
Thank you for bringing your concern forward.
Your complaint reference number is 765684. We have handed the matter over to our Premier Resolution Centre.
Kind Regards,
Complaints Resolution
Desiree Bowes