ST
Sam T

1 reviews | Active since Mar 2019

03 Apr 2019, 16:19

Very poor service by FNB

FNB Share investing is offering a terrible service. I have even moved most of my portfolio I had with them to other platforms. Now they are resisting to move my TFSA to another platform even though I have done everything they asked. It is almost a month since I started the process and all necessary sales were done two weeks ago. I am now considering taking all my investments and day to day accounts from FNB.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Apr 2019, 16:36
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards, 
Hello Peter Complaints Team

*** (option one)