LN
Lulwe N
1 reviews | Active since Sept 2015
08 Sept 2015, 11:02
Very poor service
I requested a reversal of a fradulent debit from my visa debit card on 26 august was advised turn around time is 5 days. Till today its still not done despite escating to [Email Removed]<br> <br> They dont actually care!!! They just keep passing the buck and sending auto email saying the request has been sent to the correct department. <br> <br> Please FNB take some pride in your business sies!!
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FNB (First National Bank)'s replyOfficial
08 Sept 2015, 11:33Hello Nbnyathi,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 756571.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 756571.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply08 Sept 2015, 11:33
Official
Hello Nbnyathi,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 756571.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 756571.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)