Very poor service

The worst experience Ever!<br> I have accidently transfer my R2500 funds from my savings pocket to my 32day notice account via online banking on Friday the 21st of August 2015 before midday. I logged query online to request the funds to be moved back to my savings pocket where a reference number provided. I have heard nothing from any Fnb staff and decided to go to the FNB branch in Promenade, Mitchells Plain for assistance. The consultant call the investment derpartment at ***. She then spoke with a Moses which assisted me and advised me that the funds will be transfer back to my savings pocket. I left there happy knowing that my funds will be available on Monday midday. Just to get a sms stating the funds will be transfer into my check account which is currently in a blerrie minus of over R3000. Knowing thater to my check account I will have no funds available. I went back to the branch and phone the investmet department at ***. I requested to speak to Moses where he advised me that the funds will be avail in my savings pocket just to find that it is not! What unecassary stress do I have to sit with knowing I dont have no money due to a simple instruction Moses fail to