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ctheronj C
1 reviews | Active since May 2017
05 Dec 2023, 12:04
Very poor service
How can we help? That is their mission. How can you have that mission and put it out there if your staff is ***********? App**** for a credit card a month ago for the sole purpose of an overseas trip. I've send all supporting documents TWICE!! The staff at the branch tried to assist me for over an hour but their hands are tied because they're depending on the Credit Card division working behind the scenes...... That brings me back to my question: How can we help?!!!
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ctheronj C's updateReviewer Update
05 Dec 2023, 13:40Thank you for the response and the acknowledgement phone call received. I now await a follow-up phone call with a resolution please
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ctheronj C's update05 Dec 2023, 13:40
Reviewer Update
Thank you for the response and the acknowledgement phone call received. I now await a follow-up phone call with a resolution please
cC
ctheronj C's updateReviewer Update
07 Dec 2023, 16:36Feedback received. I suppose any feedback just to keep me quiet. However, I still think I made a mistake coming over to FNB. Was thinking of bringing my bonds and insurance over but now I have to rethink my banker. Thanks for the non existing service.
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ctheronj C's update07 Dec 2023, 16:36
Reviewer Update
Feedback received. I suppose any feedback just to keep me quiet. However, I still think I made a mistake coming over to FNB. Was thinking of bringing my bonds and insurance over but now I have to rethink my banker. Thanks for the non existing service.