1 reviews | Active since Feb 2018
Very Poor Service
I tried calling FNB contact center today. I couldn't get through. I phoned the first time was on hold for 30 minutes, tried again a hour later and still couldn't get through was on hold for another 30 minutes. Tried for the third time and still couldn't get through was on hold for 10 minutes. Is this the kind of service we expect from FNB. Very poor
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)