NB
Niel B

1 reviews | Active since Mar 2014

10 Mar 2015, 11:43

Very Poor Service

I was just listening to the radio this morning,FNB advert claiming to be the most efficient with banking..\get paid out in minutes"";15/03/10 11:55;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;808500;357;16;2;0;1;0;0;2;NULL;NULL;NULL;15/03/09 11:13;15/03/10 9:43;Data Modem package deal advertised for R29.00;I***-7;;***;On Monday 09 March 2015 I went to Vodacom 4U shop at highvled veld mall witbank. They have advertised a 1Gig Vodafone R216-Z LTE Portable wi-fi Router for R29.00 on their current promotion phamplet.<br> <br> I wanted to upgrade my data topup contract to an open contract, but i was refused to get the package by (sales consultant & the manager) because the package was wrongly advertised.<br> <br> I then asked them the following;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;675530;25;1;2;0;1;0;0;2;NULL;NULL;NULL;15/03/10 11:32;15/03/10 9:46;Selling of a house taking over 6 months;8,21E+12;Nedbank Home Loans;***;I decided to sell my JHB property to a friend of mine since I have relocated to Durban. He went to Nedbank Vooslorus in August last year and had his bond approved in September. Nedbank then referred their attorneys (Hammond Pole in Boksburg) to handle the matter and it has been an upward battle since then. I was informed that the paperwork would be lodged at the Deeds Office as soon as they open in January, but till this day this has failed to happen. There just has been one hurdle after another, with the latest one being that NEDBANK lost an annexure of the Title Deed so now they have to get a slip from the Deeds office before they can lodge. That was 3 weeks ago and all I keep getting is that \by end of the week it will be done\"". That is what I have been hearing since the 12th of January 2015. I am still paying my bond monthly and for the life cover"

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Mar 2015, 11:55
Official
Hello superniel,

We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.

This matter has been escalated to FNB Loans to be investigated.
Your complaint ref number is 642518 .

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)