Very Poor Service

I'm not happy at all with FNB, on the 21 November 2025 I called the FNB Business Center to open my NPO business reserved account and promised me to send documents on my email but no luck. This Tuesday 9 December 2025 I visited the West Gard Branch in Durban I wasn't Assisted and again call the FNB business still promised to email me the required documents to sign for our business account to be active. Their services is very poor