VERY POOR POOR POOR POOR RESPONSE TIME

I RECENTLY OPENED A BUSINESS BANK ACCOUNT WITH FNB, I SENT THEM BACK REQUIRED DOCS, ID COPIES, KYC, PROOF OF ADDRESS ECT. THE RESPONSE FROM ACCOUNTS OPENINING WAS THAT THEY WILL REVERT TO ME WITHIN 3 WORKING DAYS. IT HAS BEEN 3 DAYS COUNTLESS TELEPHONE CALLS TO FNB, COUNTLESS URGENT REQUEST EXCALLATION. FOR ANY SUCCESFULL BUSINESS TO RUN ONE NEEDS CONSTANT CASH FLOW. MY CLIENTS ARE UNABLE TO PAY ME AND THIS IS AFFECTING THE DAY TO DAY RUNNING OF MY COMPANY. FNB( HOW CAN WE NOT HELP YOU)