1 reviews | Active since Sept 2017
Very poor knowledge of products and no dont care attitude . Closed my account.
Tried to open a money market account online. Dident allow me. Went in to the branch. Opened one with teller. But it did not show on my online profile. Went in to link it ( hours later ) was told it would appear 24 hrs on my profile - it didn't. Called the agent. He said will sort it out. Nothing happened. Went in to the bank for the 3rd time. Still could not help. Escaladed it but they just said the teller can do it. Finally closed the money market account and will open it at another bank if i get no response from FNB with someone who cares and knows their products.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)