1 reviews | Active since Oct 2012
Very poor FNB customer service
Queried a transaction on my bank statement with the FNB sales and service contact centre on the 27th June, still waiting for a response...it's now the 19th July, that is 16 working days!! very poor service and turnaround time.
Good Day Anton,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Anton,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***