VERY MUCH UNHELPFUL

<p>App**** for an FNB cheque account online,which was dealt with exceptionally well. However i had to go to a brach in Balfour Park to get my documents verified. Had all documents in hand but was told the ink used by the company i obtained my proof of address from was not bold enough for them to use to verify the details. The consultant helping me seemed very uninterested to help. Took the very same documents to an FNB brach in Norwood,was assisted in a very speedy and exceptional way. No glitches,worse of all the person that gave uninterested service was supposedly the manager on duty on the day. SERVICE AT FNB BALFOUR PARK IS APPALLING TO SAY THE LEAST. WOULD NEVER EVER SET FOOT AT THAT BRANCH AGAIN. THANKS TO THE PROFFESSIONAL STAFF AT THE NORWOOD BRANCH</p>