Very low standard of services

I just spend 15mins worth of airtime on Fnb transfer and listen to all that rullings. When i evenually speaks to someone my airtime fins i was almost done . Now a company like FNB dont call their customers back what a customer services they gave me . What is wrong with us as bussiness cant you make sure you help someone finished, no you rather be happy when the call drop as he or she is gone. My time my effort and airtime you as FNB dont consider. Very poor.