Very incompetant business banking

I opened a business account online early in November 2020. This was done during the process of registering my business with the CIPC, all very convenient or so I thought. When the registration process was finalized I received a mail from the business banking dep requesting the relevant FICA documents. No problem, I send the required documents to the supp**** e-mail address. a few days later I receive another mail stating that they still have not received the required documents. So, I send it again. This time to the all supp**** mail addresses. A few days later they send yet another mail stating that they have not received the document. I try to phone the supp**** number, no answer......... then I receive a SMS informing me that my card is ready for collection and that I need to present the documents at the branch when I collect my card. I then go to the branch and spend almost 3 hours at the branch submitting documents, verifying details, activating my account etc etc. At the end of the 3 hour visit the branch confirms that all required documents are now submitted, my account and card is now active and ready for business, lo and behold, this morning(almost a week later) I receive yet another mail and message from FNB Business Banking confirming that my business account has been suspended due to the outstanding FICA documents?? This after I already have money due to the account from clients. So now I have a new business that I have to disappoint my first clients as I cannot provide my services because My bank is dropping the ball?! Not a very good start to what I thought would be a good business relationship, not good at all. Will FNB cause my business to go belly up even before it got a proper start?