MM
Mato M
1 reviews | Active since Aug 2015
16 Oct 2015, 14:01
very humiliated
I was issued a cheque dated 16/10/15 I then went to fnb to cash up the cheque I found myself embarrassed and humiliated when I was told that the cheque was invalid and the banks teller repossessed the cheque like as if I stole the cheque I even heard the voice background as another teller instructions I shouldn't be given the cheque I just like to know if this is the procedure at fnb as for other banks they give you back the cheque or they write on the cheque refer to drawer I found it very much in apropriate the way I was treated
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
16 Oct 2015, 14:20Hello Fredmatomtshali,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 788185.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 788185.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply16 Oct 2015, 14:20
Official
Hello Fredmatomtshali,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 788185.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 788185.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
