Very ****ed off Client!!!!

It became evident that FNB does not value and respect my business as a loyal customer to them. Now, let me tell you FNB what my problem is. I've been treated like a ********. FNB Deceased department exposed my private information by doing a trace on my personal capacity for something that is related to my father's estate. Your deceased department went as far as contacting me on a private contact that FNB may not use, that after FNB has full details of the correct contact details for the estate matter of which I am the executor. So that means that FNB has a full history of my private information which I did not permit them to have. I have been a loyal customer for close to 10 years, with a couple of financial facilities(GO AND LOOK THAT UP FNB!!). This disgusts me on the way FNB has treated this matter, one of the representatives in the deceased department actually said FNB is allowed to do this. Absolute *******, this is not in line with protection of information legislation. This is just one puzzle of the big problem I have with poor service from FNB. This unacceptable action from FNB has opened up a can of worms for you. Not just did you ****ed off the executor of an estate, you also ****ed of a private client, busines client and also a customer to a current Wesbank Auction Transaction. I am fed up with FNB at this stage. There are some pleasing and explaining to be done by FNB..... and soon!!!