1 reviews | Active since Mar 2015
Very dissapointed and upset
I work on a cruise ship. so i am away most of the time.<br> I had an FNB account when i left but my salary was getting rejected and sent back to sender.<br> so i took my entire 7 month salary home with me in cash.<br> <br> I went to FNB and ask to put the money in my account. they said my account is frozen due to no activity in 3 months.<br> i then said could i re open it.<br> <br> they needed my SA ID book. which i lost. I gave them my Passport, Drivers License and my birth certificate.<br> <br> They refused. <br> <br> i asked to speak to the bank manager and in a very very rude way they told me he is busy.<br> <br> So now i am sitting at home with US dollars which is useless and i will not take them to Forex due to the fact that they ***** your money<br> <br> I do not know what to do anymore. <br> <br> I have banked with FNB since i was 18 years old. 10 years and they do this to me
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 660140.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 660140.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
