Very Dissapointed

<p>Hi, I`m so dissapointed with the response from FNB Connect,</p> <p>Please see below emails,</p> <p> </p> <p>RE: Queries - Johan Jacobs - ********** 209080(FNB Cellphone Number: ********** 664) [REF: ********** 9_143249 326]<br /> <br />Inbox<br />x<br /> <br /> <br /> <br /> <br ********** /> 3:39 PM (22 hours ago) <br /> <br /> <br /> <br />to me<br /> <br /> <br /> <br /> <br /> <br /> <br /> </p> <p> </p> <p>Good day we have initiated downward migration to prepaid effective on the 1st August <br />Regards FNB CONNECT<br /> </p> <p> </p> <p><br /> FNB Connect Support Centre | FNB Service Provider | FNB Consumer </p> <p> 24 Fricker Road, Illovo, Sandton | Tel: (087) ********** </p> <p> </p> <p><br /> Find us on all major social media platforms.<br />To see the full legal disclaimer pertaining to this e-mail refer to the FNB website. </p> <p>First National Bank - a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20)<br /> <br />To read FirstRand Bank's Disclaimer for this email click on the following address or copy into your Internet browser: <br />https://www.fnb.co.za/about- fnb/legal-matters/email- disclaimer.html</p> <p> </p> <p>If you are unable to access the Disclaimer, send a blank e-mail ********** co.za and we will send you a copy of the Disclaimer.<br /> <br />From: johanjacobs237 ********** <p>Sent: 19 July 2017 12:31 PM</p> ********** <p>Subject: Queries - Johan Jacobs - ********** 209080(FNB Cellphone Number: ********** 664)</p> <p> <br />Good Day,</p> <p><br />Regarding the above matter and the below sms I received,</p> <p><br />Can you please explain why was a early debit order activated on my bank account,</p> <p><br />I received the FNB simcard on the 18/07/2017, it was activated on the 19/07/2017 and I received the below sms, I didn't agree to a debit order that was supposed to go when the sim card get activated,</p> <p><br />I think is best that you take back your simcard and cancel this contract. because what you are doing is unfair and there will be an unpaid debit order reflecting on my bank account,</p> <p><br />Will wait to hear from you,</p> <p><br />Johan Jacobs - ********** 624</p> <p><br />FNB :-) Payment of R133.67 was unsuccessful. Bundles were not allocated for the period of 19 Jul - 31 Aug. Buy airtime and bundles until your next debit order. </p> <p><br /> <br /> <br /> <br />2 Attachments <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />Johan ********** />4:13 PM (21 hours ago) <br /> <br /> <br /> <br />to connectadmin<br /> <br /> <br /> <br /> <br /> <br /> <br />Good Day,</p> <p>Can you please refer my complaint to your complaints department, because the response you gave me is unprofessional or I will copy and paste this emails to Hello Peter and log a complaint?</p>