yC
yusuf C
1 reviews | Active since Dec 2015
26 Apr 2019, 12:27
Very displeased
Very unhappy about my experience. I was helped by a friendly young lady. Got to the bank at 10 a.m to setup my business account and to reactivate my personal account.. Spent 2 hours in the bank with no access to my private account and no access to my business account. I feel like I have been ****** of 2 precious hours which I don't appreciate. I haven't even started doing business banking and I'm already and irate client. Not good for business.. Very very unprofessional of fnb.. Deposited R100 to each account for activation as per advise..
Call me ********** 555
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Replies (1)
FNB (First National Bank)'s replyOfficial
26 Apr 2019, 13:53 Good Day,
We would like to sincerely apologize for all the inconvenience caused. Kindly use the below reference. A complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
We would like to sincerely apologize for all the inconvenience caused. Kindly use the below reference. A complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply26 Apr 2019, 13:53
Official
Good Day,
We would like to sincerely apologize for all the inconvenience caused. Kindly use the below reference. A complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
We would like to sincerely apologize for all the inconvenience caused. Kindly use the below reference. A complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)