Very disappointing service

<p>I'm not a FNB banker but heard nice stories about them so I decided to open a business account with them.. Bad idea!!! I opened the Account on the 11th July. Uploaded docs on the 12th and waited ...5 days later I got the card. Went to the the branch to activate my card they told me docs not received.. please note that no had called for that. I had to go bck home get docs and go bck to the branch. The agent c naicker scanned the docs again to them on the 18th she saud she will follow up and call me the next day...no call ..I waited .. I went bck on the 21st in the morning. Still can't use my account. She called them at account opening they said in the afternoon it should be updated that said they will call me at 3pm. Got a misscall ..called them bck the lady said it's still not updated as they can't locate the email with my docs. She said she will contact c naicke r becos she was supposed to put a ref with my documents. At this time I was loosing my patients and told her she better makes sure it's sorted by the end of the day, she said she wil sort it out she wil email agent.. There's a reason why we apply for a business account had I known it takes 2 weeks I wudnt have. The next day the 22nd i want in to start my business banking had money to depositas I do international transfers. I get there still my card not working. They contacted the callcenter again. They said they have received docs but unable to locate them. The agent at the branch tells me cnaicker is off today so she needs my docs again. I now had to go bck home to gets docs again.. and come bck to the branch. It's been over 10 days I had app**** for this card. It's not a credit card it's a business cheque account. Which means I'm giving u business which I hve sacrificed my money,my petrol and my business. Till today I'm still waiting no one even calls to follow up. Im the one running around following up with them.this type of treatment before I even start.</p>