1 reviews | Active since Sept 2016
Very disappointing
I have an issue that was suppose to take 4 days to resolve and its still not resolved. 2 weeks later I'm still waiting I spoke to premier banking which tells me that the issue is now with smart bond and they cant assist. Smart bond says the issue is not reflecting on their side and they cant help. This frustrating and time consuming...
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)