VERY DISAPPOINTED CUSTOMER

I PURCHASED BUS TICKETS ON THE FNB APP ON THE 28 NOVEMBER 2024 AND NEVER RECIEVED THEM. I CALLED QUICK BUS WHO ADVISED THAT FNB HAS NOT CLEARED THE FUNDS. I CALL FNB BUT NO ONE COULD HELP.I THEN WENT INTO THE BANK ON 29 NOVEMBER 2024 AND WAS TOLD I HAVE TO WAIT FOR THE FUNDS TO CLEAR AND NO ONE COULD HELP. I THEN RETURNED ON THE 30 NOVEMBER 2024 AND WAS TOLD THERE IS NOTHING THEY CAN DO. I WILL NEVER RECOMMEND ANY ONE TO USE THIS SERVICE WITH FNB.