Very disappointed

<p>I have a problem with the way FNB is handling my account and transactions. In June i received my salary and payment from my friends which was R4000. I received my salary plus this R4000. I have debit orders which they went through successfuly, purchases and withdrawals but there is R1000 which i do not know where it vanished. This month again i'm facing the same problem and my debit orders bounced. I went to Revonia juction and was assisted by Mondli who confirmed my debit orders did not bounce. I called customer service for clarity and i was put on hold for more that 5 minutes because the consultant was also confused and could not explain. I then went to Southgate mall and was assisted by Wesley who also struggled to help and his supervisor. I work hard for my money and i cannot tolerate the fact the my bank i trusted for more than 10 years can fail me. I need clarity, explaination and my money.</p> <p> </p>