Very Disappointed!!!!

<p>I went to an FNB branch to reverse an unauthorized debit order, only to be told that i cant reverse it. I then emailed head office which advised me they will look into it and get back to me, which they didnt. I went to the branch again to understand what was happening then i was told to fill a debit order dispute form(30 March 2016) and Shanon Baris assured me the money will be reversed in 3 days. I went back, then was told its gonna take 40 days. after numerous trips to the bank i spoke to Shanons Team Leader Anthony who assured me He will take up the query and sort it out, He never got back to me! Then i complained yet again, David called me and said he will sort it out... Till this day im still waiting for my money to be credited back into my account.</p> <p> </p> <p><br />I love FNB but with this kind of service i feel my money is not safe and i will be forced to leave this bank.</p> <p> </p> <p><br />PS: Please Hire Competant Staff!!!!!!!!!!</p> <p> </p> <p><br />Very Disappointed Customer</p> <p>Rev</p>